Social Map
The social map tool allows the creation of maps to collect location-based feedback. Participants can then 'drop a pin' on the map and leave a comment relevant to that location.
We're always happy to hear your thoughts on ways we can engage better and encourage participation. Share with us at communityengagement@maribyrnong.vic.gov.au.
Council recognises it is able to make decisions that better meet the needs of the community when it involves them in the process.
The Community Engagement Policy, which includes a set of principles and commitments to guide open, transparent, meaningful, and accountable engagement, reinforces this view.
Since its adoption in February 2021, Council has applied these principles and commitments to all its projects, seeking feedback earlier to help inform the development of its plans and strategies as well as reporting back in a more timely way to our community.
To enhance participation, we have also adopted a range of methods and continue to explore new tools to ensure those who wish to be involved are able to make their views known - some examples of this approach are highlighted in the cards below.
As we approach the second anniversary of the Policy adoption, we want to understand how you think the new approach is working, which of the tools and methods you prefer, and whether there are others you would like to see us employ.
We are particularly conscious that during COVID, online engagement was the only viable way for us to reach our community, and with restrictions lifted, we're wanting to know how you've enjoyed the return of face-to-face conversations. If so, we're interested in what form you would like in-person engagement to take i.e pop-up sessions, workshops, conversations at markets and festivals, for example, or something entirely different.
Your feedback will be important in supporting continuous improvement in our engagement practice to help us set new benchmarks that support the needs of our community.
In-person engagement:
Come and speak to us at Central West Shopping Centre, Braybrook, from 10am-12pm on Wednesday 7 December 2022.
Just like 'post it' notes, stick your engagement idea on our virtual wall
15 December, 2022
MiFo says:
Respond. I emailed why the Pilgrim St bike lane hasn't happened as planned. It took 3 months and multiple follow ups for a short response
14 December, 2022
Muz says:
Why allow Jimmy's Deli 2 put a permanent fence so you cant open car doors? Nearly got hit by a car trying 2 get my baby & pram out. Thx MCC
7 December, 2022
Barry says:
Doing a reasonable job
7 December, 2022
Anonymous says:
I like hard copy comms - particularly postcards and letters on projects
7 December, 2022
anon e mouse says:
The extended post it sessions can get a bit heated, maybe remove the likes and dislikes, bit rough on kids getting downvoted by flash mobs.
7 December, 2022
Anonymous says:
Council is doing a good job communicating
7 December, 2022
Anonymous says:
Respond to complaints faster
7 December, 2022
Jim says:
I like leaflets and hard copy newsletters through the letterBox. I don’t like online things and neither do my elderly neighbours.
7 December, 2022
Anonymous says:
Spectacular - opportunities across multiple projects
7 December, 2022
Helen says:
Would like a direct contact within council to talk about issues. I like the printed newsletter too.
7 December, 2022
Anonymous says:
I prefer online to keep up to date on what council is doing
4 December, 2022
Shari says:
When you have engagement meeting, you need a scribe to take notes about exactly what you hear. People unhappy that didn't happen re McIvor
All told there were 35,647 visits to Your City Your Voice and 11,448 contributions by way of online surveys, comments, pin drops, and quick poll responses, in the first year of implementation of our new engagement policy in February 2021.
Towards the end of that year , Council also transitioned its digital engagement portal - to a new host platform offering greater functionality and opportunity for our community to engage with us by leveraging new tools and features.
As a result, we are seeing increased interest from our community, with greater numbers of contributions to our engagement activities, such as online surveys, comments, pin drops, and quick poll responses.
Below are some examples, linked back to some projects where they have been used, which demonstrate the breadth of online tools we have deployed to help with your feedback.
The social map tool allows the creation of maps to collect location-based feedback. Participants can then 'drop a pin' on the map and leave a comment relevant to that location.
Gather allows participants to respond to a call to action with text, images, or videos. Visitors can 'like' or leave their own comments in response to others ideas, comments or proposals.
The 'fund it' tool provides an imaginary 'budget' to 'spend' on things they want to see supported. Participants vote on a pre-determined list with a set price which is then deducted from their overall budget.
The Question and Answer tool allows users to ask specific questions of a project team, with answers posted for all to view.
Like a 'post-it note' board, the visioner tools allows participants to post their ideas on a virtual wall. Notes can be viewed by all page visitors and sorted, filtered, and voted on.
Our most traditional tool for engagement, the form supports a simple or complex survey
We acknowledge we are on the traditional lands of the Kulin Nation and offer our respect to their Elders and through them to all Aboriginal and Torres Strait Islander peoples past, present, and emerging.
Council can arrange a telephone
interpreter for you on 9688 0200
TIS: 131 450
NRS: 133 677 or 1300 555 727
www.relayservice.com.au
Have questions or want to learn more about a project, contact us below:
Name | Community Engagement Team |
---|---|
Phone | (03) 9688 0200 |
communityengagement@maribyrnong.vic.gov.au | |
Website | www.maribyrnong.vic.gov.au/ |
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